Corporate social responsibility (CSR) Masterclass 30-09-2024

Corporate social responsibility (CSR) Masterclass Training Course in Dubai, UAE

Course overview

Course overview

In an era where corporate operations influence society and the environment more than ever, the concept of Corporate Social Responsibility (CSR) is at the forefront of modern business ad government practices. The pressing challenges posed by climate change, inequality, and ethical issues mandate companies worldwide to integrate CSR into their strategic operations, thereby aiding in the creation of shared value. However, failure to effectively implement CSR strategies can lead to reputational damage, loss of consumer trust, legal penalties, and overall diminished stakeholder value, ultimately impacting financial performance.

Our comprehensive training workshop, the CSR Masterclass, provides the knowledge needed and help participants in gaining the necessary skills to implement and manage CSR initiatives effectively. Developed by industry leaders, this short online, public and in-house intensive training workshop offers an in-depth understanding of the importance of CSR, sustainability, ethics, and governance within a corporate context. The CSR Masterclass certification course addresses the need for businesses to align their operations with societal and environmental needs, improving corporate accountability and performance.

Upon completion of the CSR Masterclass, participants will be able to:

  • Comprehend the concept of Corporate Social Responsibility (CSR) and its influence on business operations and stakeholder engagement
  • Appreciate the role of CSR in promoting sustainability and environmental responsibility within the business context
  • Develop effective stakeholder engagement strategies that ensure clear communication of CSR initiatives and their progress
  • Understand the relationship between CSR and corporate accountability and the role of governance in promoting responsible business practices
  • Recognize the impact of CSR on various stakeholders and the role of CSR in contributing to sustainable development goals
  • Understand the challenges and opportunities in implementing CSR within different industries, regions, and business contexts
Who Should Attend

Who Should Attend

The short certification program is designed for:

  • Business executives and managers overseeing CSR programs
  • Sustainability professionals and CSR specialists
  • Employees involved in or interested in CSR and sustainability
  • Government employees at different levels
  • Entrepreneurs aiming to integrate CSR into their business model
  • Consultants and advisors within the field of CSR and sustainability
What will you gain

What will you gain

On the successful completion of the CSR Masterclass training workshop, participants will:

  • Gain an in-depth understanding of CSR, its impact on businesses, stakeholders, and its relevance in today's business landscape
  • Develop the skills necessary to help in implementing effective CSR strategies within their organizations
  • Understand how CSR promotes environmental sustainability and the role of CSR in corporate accountability
  • Gain the ability to address ethical issues and improve corporate governance within their business operations
  • Understand the importance of stakeholder engagement in the successful implementation of CSR initiatives
  • Acquire the knowledge and skills to contribute towards sustainable development goals
  • Learn from real-world case studies and best practices in CSR
  • Develop a proficiency in evaluating the business context of CSR and its impact on performance
  • Gain the ability to assess future trends in CSR
  • Obtain a certification marking them as a specialist in Corporate Social Responsibility
  • The qualifications to improve your company's CSR performance and drive sustainable growth
Course Content

Key facts


Course code:


5 days


Admission requirements:




Certificate upon successful completion

Course schedule sample one day

08:30 AM  -  10:00 AM  -  First Training Session
10:00 AM  -  10:15 AM  -  Coffee Break
10:15 AM  -  12:00 PM  -  Second Training Session
12:00 PM  -  12:15 PM  -  Coffee Break
12:15 PM  -  02:00 PM  -  Third Training Session
02:00 PM  -  03:00 PM  -  Lunch and Networking
Fees & whats included

Fees & what is included

Early bird 70 days before course start date Early bird 25 days before course start date Regular Course Fee
USD 3,400.- USD 3,900.- USD 4,400.-
USD 2,150.-
  • For early registrations special prices apply as outlined above.
  • All fees are exclusive of VAT. Tax Registration Number : 100312636200003.
  • Companies - register 2 participants for the same course and date and get one place free.
  • Only one type of discount can be applied to the same course & date registration.
  • For larger corporate clients there are special packages. Contact us for details.

At Atton Institute we do our best to ensure that all our courses and trainings are provided with the highest industry standards, are time efficient and praxis related, and bring the best education results. Our courses have the most up-to date info and secure the excellent course fee to value ratio quality.

Course Fee Includes

  • Extensive Workbook with Course Materials
  • Handouts and other Supporting Materials
  • Practical Examples and Various Case Studies
  • Quick Reference/Top Tips Guide
  • Professional & Experienced Instructor
  • Accelerated and Intensive Learning Techniques
  • Relationship Building within Course
  • Post Course Action Plan
  • Index of Additional Suggested Materials
  • Course Completion Certificate
Free Valet Parking
Coffee Breaks
Free WIFI access

Course certificate

Image for: Atton Institute Certificate

When would you like to start

Corporate social responsibility (CSR) Masterclass - 30 Sep 2024 Dubai, UAE
Corporate social responsibility (CSR) Masterclass - 23 Dec 2024 Dubai, UAE
Course Content

Course content

  • Introduction to Corporate Social Responsibility (CSR)
    • Overview of the course and its purpose
    • Definition of CSR and its evolution
    • Importance of CSR for businesses and stakeholders
    • Overview of the CSR landscape and current trends
    • The role of CSR in addressing global challenges such as climate change, inequality, and human rights
  • The Business Case for CSR
    • The business case for CSR and its impact on business success
    • The impact of CSR on various stakeholders, including employees, customers, suppliers, and communities
  • Stakeholder Engagement
    • Understanding the different stakeholder groups and their expectations
    • Developing effective stakeholder engagement strategies
    • The role of CSR in creating shared value and contributing to sustainable development goals
  • CSR and Sustainability
    • The role of CSR in promoting sustainability
    • The role of technology and innovation in driving CSR, such as using data and analytics to measure and communicate impact and developing new sustainability solutions
  • CSR Frameworks and Standards
    • ISO 26000
    • The United Nations Global Compact
  • CSR and Ethics
    • The importance of ethical considerations in CSR
    • Ethical challenges in CSR and how to address them
    • Developing and implementing ethical standards and practices in CSR
  • CSR and Governance
    • The role of governance in CSR
    • Enhancing CSR accountability and transparency
  • CSR in Practice
    • Challenges and opportunities in implementing CSR
    • Collaborating with others to enhance CSR impact and effectiveness
  • CSR and the Law
    • Overview of relevant laws and regulations
    • CSR and environmental regulations
  • Future Trends in CSR
    • The role of technology in CSR
    • The role of CSR in shaping the future of business
  • Conclusion
    • Summary of critical concepts and takeaways
    • Best practices for implementing CSR in organizations
Participant insights

Participant insights

The course was highly beneficial for my job and career. This info will clearly give me the great support for my day-to-day tasks.
Muhammed A. (Senior Auditor)Auditing Company, Dubai.
What I have learned in the course was exactly what I was looking for. Highly clear and pragmatic with perfect guidelines on how to use it at my work.
Antony S. (Manager) Drilling Equipment Company, Abu Dhabi.
A very useful course that provided new insights in the customer behavior and definitely would help me with my communications with customers.
Mario A. (Business Owner) Boutique Shops, Dubai.
Great thanks – one of the best courses I have made.
Brian G. (Projects Coordinator) Events Management Company, Ras Al Khaimah.
Exciting and inspiring course. Helped me to see things differently and re-organize our customer service department.
Abbas H. (Company Manager) Project Engineering, Muscat.
Would really suggest the training to any professional who is in charge of customer care.
Jane A. (General Manager) Real Estate Company, Dubai.
The time spent at course was really enjoyable and useful. Easy to understand and I used part of knowledge the next day after training.
Samira K. (Sales Team) Car Rental, Abu Dhabi.
Was the real great overview on what I shall do to improve in the Customer Service in my business.
Syed H. (Company Owner) Data Storage Solutions, Dubai.
The info I received on the course is the surprise for me. Never though of such simple techniques which help to handle difficult customers conversations.
Gabriela H. (Manager) Call Center, Sharjah.
The training I have chosen was very useful and informative with a number of very useful points. Was well explained by the trainer.
Colin G. (General Manager) Safety Equipment, Riyadh.
The program was very explanatory and gave me a lot of points to re-think. Would sure make a difference to my work approach.
Gabriela Y. (Supervisor) Call Center, Kuwait.
Would recommend to my team members to attend the same course. It would positively help me to do my job better.
Udo C. ( Department Head) Heavy Machinery Maintenance, Abu Dhabi.
The time spent at the course was the excellent investment – a lot of useful and practical info. Exactly what I was looking for.
Idul R. (Supervisor Sales) Construction Materials, Umm Al Quwain.
It was great idea to join such training. Would be a definite backing in my career development. Thinking of taking more courses – on other subjects.
Cristina R. (Sales Coordinator) Retail Company, Dubai.
The training was a great mixture of information and practical aspects. The instructor was highly professional and the course was organized the excellent way.
Samaa J. (Projects Manager) IT Solutions, Oman.
I really liked the scope and the style of the training – very friendly, a lot of communication and highly informative.
Stefan L. (Client Relationships) Insurance Company, Doha.
It was a great idea to join such training. All members of our team shall complete it. A lot of new points and useful hints.
Burcu W. (Marketing Head) Corporate Banking, Abu Dhabi.
Was really pleased by the content of the course and qualifications of the instructors. Got a lot of useful points for my business.
Marty Z. (General Manager) Travel Company, Dubai.
Great trainer and perfect information materials. Was really worth to attend. A lot of insights and ideas on how to improve job performance.
Daniel D. (PR Officer) Private Hospital, Muscat.
As we were in the process of restructuring of our call center this training was just perfect for the time. Remarkable and valuable suggestions and solutions.
Joselito B. (Marketing Department) E-commerce, Dubai.
The course was very beneficial and practical for my duties. Handling complicated customers from now on would be easier. Great instructor. Perfect training venue.
Amira Z. (Sales Manager.) Designer Apparel, Abu Dhabi.
FAQ for Internal Part of the Courses:


We use the best and latest educational praxis. All of our courses and trainings are designed using our unique Atton LPI Learning Methodology© which guarantees the delivery of extensive knowledge over a short time period with an easy-to-understand approach. All course materials are absolutely unique and are the combination of fundamental and systematic knowledge, practical studies and real-life implementation elements.

We deliver in our 3- to 5-days trainings knowledge and skills which are commonly delivered over a much longer period of time – thus truly saving our participants time and money.

Each course has a comprehensive description and content breakdown, which means you can easily check how a certain training may fit your expectations and requirements.

If your aim is to obtain the most wide-ranging overview in a certain area of expertise, we commonly suggest that you choose one of our popular trainings in the relevant category. The popular trainings cover the widest scope in each area and for this reason they are greatly valued by our participants.

If you need help in choosing the best course for you, please get in touch with our STUDENTS SUPPORT DEPARTMENT.

There are various payment options – cheque, cash, and bank transfer. It is essential to note that the earlier you register, the larger the applicable discount on your admission fee.

For details on the available discounts and special training admission fees, please see the section “Course fees and discounts” on the course page.

Each course participant obtains the Atton Institute Course Completion Certificate, which is protected by means of several authentication elements. Each Atton Course Certificate can be additionally verified by contacting our administrative office or via the special online authenticity check system on our website.

Professional, up-to-date expertise is one of the most powerful elements of success in the modern business and career environment.

Our Courses and Trainings are highly useful for business owners, management and employees at all levels and provide, in a highly effective way, current and solid professional development qualifications and skills combined with practical real-life essentials.

  • Choose your course (feel free to get in touch with us for support).
  • Select the desired date and location of the course.
  • Proceed with course registration (online or via e-mail or phone).
  • Upon registration, you will receive invoice to finalize the registration.
  • Upon payment of the Admission Fee, your course registration is completed.

Each training is repeated a certain number of times over the year, and thus you have the option to choose the most suitable date for you. If you wish to benefit from the option of a course fee discount, be sure to register in advance.

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