Certified Professional in Simplification of Work Processes and Procedures 08-07-2024

Certified Professional in Simplification of Work Processes and Procedures Training Course in Dubai, UAE

Course overview

Course overview

Benefits and advantages of work processes simplification are obvious – you spend less time and manage to do more work. This increases your productivity in the workplace. In fact, all procedures require a revision from time to time because sometimes we keep using things which are no longer up-to-date, effective, or efficient. After attending this course dedicated to optimization of work processes, you will be able to see the weakest links in your procedures and learn strategies that will help you to revise and improve them for better performance in your organization.

Through the training, you will be able to recognize which business processes you should prioritize and how to simplify the required procedures in order to improve your teamwork and productivity. We will thoroughly review potential challenges during the simplification process and the best workflow optimization solutions, so you can use the most effective international practices and avoid common mistakes. You will be armed with practical tools and frameworks for the seamless optimization of a workflow at various levels and different complexities to increase your performance and productivity. Another key part of this course is that participants will learn the procedure control and review guidelines, which allow you to track and monitor how successful and efficient the implemented changes are.

This course perfectly suits all professionals who would like to simplify their work processes and improve the overall effectiveness of their work environment. Here you will get several new office environment improvement ideas, and these are some of the competencies that can help you to improve productivity at workplace:

  • Understand why optimization is necessary for your organization
  • Differentiate bad and good business processes for further prioritization
  • Conduct delegation of work in an organization efficiently
  • Know how to perform a legitimate procedure of documentation standards
  • Develop process maps and use flowcharts for seeing the whole picture
  • Use the most advanced tools and frameworks in your simplification initiations
Who Should Attend

Who Should Attend

  • Senior Management
  • Middle Management
  • All Functional and Operations Managers
  • Policymakers and other professionals involved in writing procedures
  • Administration and Secretarial Staff
  • Any individuals who are involved in the development of the processes and procedures in an organization
What will you gain

What will you gain

  • Simplify redundant procedures and unleash the full potential of your organization
  • Become a person who leads positive change and is rewarded with success
  • Use the most innovative tools to achieve unprecedented results
  • Find the gaps in your processes and employ frameworks to eliminate them
  • Address all challenges of the simplification process with the right approach
  • Understand how to document standards such that they will be followed
  • Create and interpret process maps and flowcharts with ease
  • Save tons of money and time for your company by implementing what you learn
  • Learn about process and procedure life cycles to understand when it is time for revision
  • Understand the process review guidelines to guarantee that your processes are not outdated
  • Make simplification a lifelong process to ensure the unstoppable growth of your company
Course Content

Key facts


Course code:


5 days


Admission requirements:



This course is worth 30 CPE credits
(1 credit for 50 minutes)
No CPE credits are applicable for online courses


Certificate upon successful completion

Course schedule sample one day

08:30 AM  -  10:00 AM  -  First Training Session
10:00 AM  -  10:15 AM  -  Coffee Break
10:15 AM  -  12:00 PM  -  Second Training Session
12:00 PM  -  12:15 PM  -  Coffee Break
12:15 PM  -  02:00 PM  -  Third Training Session
02:00 PM  -  03:00 PM  -  Lunch and Networking
Fees & whats included

Fees & what is included

Early bird 70 days before course start date Early bird 25 days before course start date Regular Course Fee
USD 3,400.- USD 3,900.- USD 4,400.-
USD 2,150.-
  • For early registrations special prices apply as outlined above.
  • All fees are exclusive of VAT. Tax Registration Number : 100312636200003.
  • Companies - register 2 participants for the same course and date and get one place free.
  • Only one type of discount can be applied to the same course & date registration.
  • For larger corporate clients there are special packages. Contact us for details.

At Atton Institute we do our best to ensure that all our courses and trainings are provided with the highest industry standards, are time efficient and praxis related, and bring the best education results. Our courses have the most up-to date info and secure the excellent course fee to value ratio quality.

Course Fee Includes

  • Extensive Workbook with Course Materials
  • Handouts and other Supporting Materials
  • Practical Examples and Various Case Studies
  • Quick Reference/Top Tips Guide
  • Professional & Experienced Instructor
  • Accelerated and Intensive Learning Techniques
  • Relationship Building within Course
  • Post Course Action Plan
  • Index of Additional Suggested Materials
  • Course Completion Certificate
Free Valet Parking
Coffee Breaks
Free WIFI access

Course certificate

Image for: Atton Institute Certificate

When would you like to start

Certified Professional in Simplification of Work Processes and Procedures - 08 Jul 2024 Dubai, UAE
Certified Professional in Simplification of Work Processes and Procedures - 25 Nov 2024 Dubai, UAE
Course Content

Course content

  • Introduction to Work Processes
    • Definition of process
    • Process vs. Activity
    • Why processes should be simplified
    • Factors involved in simplifying work processes
  • Basics of Work Processes
    • Traits of a good business process
    • Traits of a bad business process
    • Prioritizing Processes
    • Good processes with limitations
    • Cow path theory
    • Top Challenges on the way to improving work processes:
      • Resource/Team Dynamics
      • Global/Cultural Differences
      • Process Ownership
      • Monitoring
      • Performance
  • The Process of Management
    • Dominant management systems
    • Developing organizational structures
    • Designing organizational processes
    • Connecting policies with processes
    • Process documentation
  • Process Documentation Standards
    • Quality standards in practice
    • Writing effective instructions
    • Managing and controlling documentation
    • Developing effective forms
    • Using tags and labels
    • Record management
  • Work Flow Analysis
    • Using and understanding flowcharts
    • Developing process maps effectively
    • Parallel and Sequential workflows
    • Developing value stream maps
    • Turtle diagrams
    • Swim lane charts
  • Frameworks in Work Flow Simplification
    • 5S Program
    • Lean Methodology
    • Data Analysis and Methodology
    • Reducing Waste in Effort, Time, Space and Material
    • Block diagrams
  • Process Control
    • Work Distribution Charts
    • Statistical Process Control
    • Managing Scope
    • Gap Analysis
    • Process Implementation Plan
  • Process Review
    • Understanding process and procedure life cycles
    • When to review the process
    • Process review guidelines
    • Infinite iterations
Participant insights

Participant insights

The course was highly beneficial for my job and career. This info will clearly give me the great support for my day-to-day tasks.
Muhammed A. (Senior Auditor)Auditing Company, Dubai.
What I have learned in the course was exactly what I was looking for. Highly clear and pragmatic with perfect guidelines on how to use it at my work.
Antony S. (Manager) Drilling Equipment Company, Abu Dhabi.
A very useful course that provided new insights in the customer behavior and definitely would help me with my communications with customers.
Mario A. (Business Owner) Boutique Shops, Dubai.
Great thanks – one of the best courses I have made.
Brian G. (Projects Coordinator) Events Management Company, Ras Al Khaimah.
Exciting and inspiring course. Helped me to see things differently and re-organize our customer service department.
Abbas H. (Company Manager) Project Engineering, Muscat.
Would really suggest the training to any professional who is in charge of customer care.
Jane A. (General Manager) Real Estate Company, Dubai.
The time spent at course was really enjoyable and useful. Easy to understand and I used part of knowledge the next day after training.
Samira K. (Sales Team) Car Rental, Abu Dhabi.
Was the real great overview on what I shall do to improve in the Customer Service in my business.
Syed H. (Company Owner) Data Storage Solutions, Dubai.
The info I received on the course is the surprise for me. Never though of such simple techniques which help to handle difficult customers conversations.
Gabriela H. (Manager) Call Center, Sharjah.
The training I have chosen was very useful and informative with a number of very useful points. Was well explained by the trainer.
Colin G. (General Manager) Safety Equipment, Riyadh.
The program was very explanatory and gave me a lot of points to re-think. Would sure make a difference to my work approach.
Gabriela Y. (Supervisor) Call Center, Kuwait.
Would recommend to my team members to attend the same course. It would positively help me to do my job better.
Udo C. ( Department Head) Heavy Machinery Maintenance, Abu Dhabi.
The time spent at the course was the excellent investment – a lot of useful and practical info. Exactly what I was looking for.
Idul R. (Supervisor Sales) Construction Materials, Umm Al Quwain.
It was great idea to join such training. Would be a definite backing in my career development. Thinking of taking more courses – on other subjects.
Cristina R. (Sales Coordinator) Retail Company, Dubai.
The training was a great mixture of information and practical aspects. The instructor was highly professional and the course was organized the excellent way.
Samaa J. (Projects Manager) IT Solutions, Oman.
I really liked the scope and the style of the training – very friendly, a lot of communication and highly informative.
Stefan L. (Client Relationships) Insurance Company, Doha.
It was a great idea to join such training. All members of our team shall complete it. A lot of new points and useful hints.
Burcu W. (Marketing Head) Corporate Banking, Abu Dhabi.
Was really pleased by the content of the course and qualifications of the instructors. Got a lot of useful points for my business.
Marty Z. (General Manager) Travel Company, Dubai.
Great trainer and perfect information materials. Was really worth to attend. A lot of insights and ideas on how to improve job performance.
Daniel D. (PR Officer) Private Hospital, Muscat.
As we were in the process of restructuring of our call center this training was just perfect for the time. Remarkable and valuable suggestions and solutions.
Joselito B. (Marketing Department) E-commerce, Dubai.
The course was very beneficial and practical for my duties. Handling complicated customers from now on would be easier. Great instructor. Perfect training venue.
Amira Z. (Sales Manager.) Designer Apparel, Abu Dhabi.
FAQ for Internal Part of the Courses:


We use the best and latest educational praxis. All of our courses and trainings are designed using our unique Atton LPI Learning Methodology© which guarantees the delivery of extensive knowledge over a short time period with an easy-to-understand approach. All course materials are absolutely unique and are the combination of fundamental and systematic knowledge, practical studies and real-life implementation elements.

We deliver in our 3- to 5-days trainings knowledge and skills which are commonly delivered over a much longer period of time – thus truly saving our participants time and money.

Each course has a comprehensive description and content breakdown, which means you can easily check how a certain training may fit your expectations and requirements.

If your aim is to obtain the most wide-ranging overview in a certain area of expertise, we commonly suggest that you choose one of our popular trainings in the relevant category. The popular trainings cover the widest scope in each area and for this reason they are greatly valued by our participants.

If you need help in choosing the best course for you, please get in touch with our STUDENTS SUPPORT DEPARTMENT.

There are various payment options – cheque, cash, and bank transfer. It is essential to note that the earlier you register, the larger the applicable discount on your admission fee.

For details on the available discounts and special training admission fees, please see the section “Course fees and discounts” on the course page.

Each course participant obtains the Atton Institute Course Completion Certificate, which is protected by means of several authentication elements. Each Atton Course Certificate can be additionally verified by contacting our administrative office or via the special online authenticity check system on our website.

Professional, up-to-date expertise is one of the most powerful elements of success in the modern business and career environment.

Our Courses and Trainings are highly useful for business owners, management and employees at all levels and provide, in a highly effective way, current and solid professional development qualifications and skills combined with practical real-life essentials.

  • Choose your course (feel free to get in touch with us for support).
  • Select the desired date and location of the course.
  • Proceed with course registration (online or via e-mail or phone).
  • Upon registration, you will receive invoice to finalize the registration.
  • Upon payment of the Admission Fee, your course registration is completed.

Each training is repeated a certain number of times over the year, and thus you have the option to choose the most suitable date for you. If you wish to benefit from the option of a course fee discount, be sure to register in advance.

ATTON News Coverage
Why Choose ATTON