
Course overview
The business world has changed dramatically in recent years, and yet many sales teams still follow the traditional sales and business development models created years ago. Now is the time to equip yourself with the necessary knowledge and discover insights on how to better know your customers and the psychology of their decision-making process. Such skills result in a qualitative, professional approach, which automatically converts into more sales.
This intensive professional course transforms your approach to the business development, selling process, and relationship building. You’ll study techniques and become trained in skills which enable you to prepare an outstanding sales plan and exceed your sales targets. Participants will learn the proven business development techniques to enable the maximum growth of the business. Sales professionals will gain a changed perspective on what is truly important in sales engagement and be able to navigate sales practice with insight, skill and full understanding of the customer’s needs. This course is the result of the work of the best sales and business development professionals, who have combined their vast experience to help others achieve their sales targets.
In this training course from Atton Institute, you’ll study a multitude of skills and techniques and their real-world applications, including:
- Mastering the right sales mindset and attitude towards your clients for greater acquisition
- Refining your personal & group presentation skills and boosting your confidence when speaking
- Practice business development strategies to let your business grow
- Cross-selling and upselling more competently than ever before using the right techniques
- Becoming a master of handling sales objections and closing the deal in sales negotiations
- Understand which skills you need to achieve better results and how to develop them

Who Should Attend
- Sales Executives
- Other Sales Professionals
- Sales Managers
- Account Managers
- Relationship Managers
- Business Development Specialists
- Anyone who wants to improve sales skills and boost their sales results

What will you gain
In this training course you will uncover new skills in sales and business development that bring you to the next level of your professional growth:
- Learn techniques to develop the customer’s motivational drivers and aspirations
- Know how to succeed as a business developer and boost your sales performance
- Establish stable and long-lasting business relations with your key customers
- Study how to match product solutions to clients’ individual needs and buying styles
- Possess the skills of selling, upselling and cross-selling to a variety of customers
- Know how to turn the strongest client objections and stalls into new orders
- Understand how to redefine your selling process for better business development
- Shorten sales cycles with effective and impactful questioning techniques
- Create proposals that blow away the competition and make you the definite winner
- Learn advanced sales questioning skills and techniques to better understand your clients
- Improve your personal confidence, performance consistency and professionalism

Key facts
Duration:
Note:
Endorsement:
Course schedule sample one day
08:30 AM | - | 10:00 AM | - | First Training Session |
10:00 AM | - | 10:15 AM | - | Coffee Break |
10:15 AM | - | 12:00 PM | - | Second Training Session |
12:00 PM | - | 12:15 PM | - | Coffee Break |
12:15 PM | - | 02:00 PM | - | Third Training Session |
02:00 PM | - | 03:00 PM | - | Lunch and Networking |

Fees & what is included
Early bird 70 days before course start date | Early bird 25 days before course start date | Regular Course Fee | |
Public Course (5 days) | USD 3,400.- | USD 3,900.- | USD 4,400.- |
Live Online Training (3 days) | USD 1,550.- |
- For early registrations special prices apply as outlined above.
- All fees are exclusive of VAT. Tax Registration Number : 100312636200003.
- Companies - register 2 participants for the same course and date and get one place free.
- Only one type of discount can be applied to the same course & date registration.
- For larger corporate clients there are special packages. Contact us for details.

At Atton Institute we do our best to ensure that all our courses and trainings are provided with the highest industry standards, are time efficient and praxis related, and bring the best education results. Our courses have the most up-to date info and secure the excellent course fee to value ratio quality.
Course Fee Includes
When would you like to start
Sales and Business Development Skills - 18 Sep 2023 Dubai, UAE |

Course content
- Introduction to the Sales
- What is required for the role of a professional salesperson?
- The buying process - recognizing six main stages of the buying process
- The importance of your personal sales mindset and the right attitude
- Advanced Communication Skills to Increase Sales
- Overcoming Interpersonal Communication Barriers
- Active Listening and Questioning Skills Development
- Strategies to Improve Telephone Communication Effectiveness
- Silent Messages: Interpreting a Customer’s Body Language Gestures
- How your body language affects your image and sales results
- Improving your Business Writing Skills
- Storytelling - combining all into flawless stories
- Progressive Skillset for Top Results
- Understanding emotional intelligence
- Developing confidence, authenticity, and likability
- Time management practices for salespeople
- Stress Management - Best techniques for top sales to manage stress
- Social Selling - Understanding your personal brand in sales
- Product Knowledge
- New Business Development Planning, Preparation, and Execution
- Knowing and understanding your Target Customers
- Researching into a client, the global, market and customer spheres
- Setting Business Development SMART objectives
- Prospecting is a numbers game - Best Practices for finding new prospects
- Creating a prospecting Phone Script and Elevator Speech
- Mastering cold calls and cold emails – best practices
- The Art of Qualifying Prospects and prioritization
- Making Sales Appointments
- Sales Presentation and Group Selling Skills
- Structuring your presentation effectively like a pro
- PowerPoint Presentation Tips and Techniques
- Overcoming stage fright when speaking in Public
- Techniques how to use your voice for maximum impact
- How to Customize a Sales Presentation to Individuals and Groups
- Avoiding the main deadly sins that put your audiences to sleep
- Increasing Sales via Cross-Selling, Upselling, and Other Advanced Techniques
- Questioning techniques to identify customers’ needs
- When to upsell or cross-sell? Choosing the right approach
- Increasing the volume or value of your customer’s orders
- Selling across different cultures, code, and practices
- Dealing with ‘C Level’ selling – selling to the board
- Competent Way of Handling Objections and Stalls
- Objection prevention
- Best successful objection handling sales techniques
- Types of objections
- Handling the most common objection “Price” and other
- Handling objections model
- Nine closing techniques
- Why customers get stalled and how to be prepared for it
- Proposals & Sales Negotiations
- How does your proposal look from the customer’s standpoint?
- Proven strategies for minimizing lost and unnecessary proposals
- Understanding the reasons why people negotiate
- Applying various negotiation techniques for different situations
- Dealing With Difficult Clients
- Problem clients and handling the effects of their action/inaction
- Different types of difficult buyers and how to deal with each type
- 5 things you must never do while handling a customer objection
- Winning the Business
- Closing styles to suit your personality and clients buying style
- Overcoming any fear or asking for the business
- Dealing with delayed sales proposals
- Practical exercises to practice getting the sale with confidence
- Winning back lost business
- Relationship Building as a method to win more business
- Post-Sale Relationship Management

Participant insights

FAQ
We use the best and latest educational praxis. All of our courses and trainings are designed using our unique Atton LPI Learning Methodology© which guarantees the delivery of extensive knowledge over a short time period with an easy-to-understand approach. All course materials are absolutely unique and are the combination of fundamental and systematic knowledge, practical studies and real-life implementation elements.
We deliver in our 3- to 5-days trainings knowledge and skills which are commonly delivered over a much longer period of time – thus truly saving our participants time and money.
Each course has a comprehensive description and content breakdown, which means you can easily check how a certain training may fit your expectations and requirements.
If your aim is to obtain the most wide-ranging overview in a certain area of expertise, we commonly suggest that you choose one of our popular trainings in the relevant category. The popular trainings cover the widest scope in each area and for this reason they are greatly valued by our participants.
If you need help in choosing the best course for you, please get in touch with our STUDENTS SUPPORT DEPARTMENT.
There are various payment options – cheque, cash, and bank transfer. It is essential to note that the earlier you register, the larger the applicable discount on your admission fee.
For details on the available discounts and special training admission fees, please see the section “Course fees and discounts” on the course page.
Each course participant obtains the Atton Institute Course Completion Certificate, which is protected by means of several authentication elements. Each Atton Course Certificate can be additionally verified by contacting our administrative office or via the special online authenticity check system on our website.
Professional, up-to-date expertise is one of the most powerful elements of success in the modern business and career environment.
Our Courses and Trainings are highly useful for business owners, management and employees at all levels and provide, in a highly effective way, current and solid professional development qualifications and skills combined with practical real-life essentials.
- Choose your course (feel free to get in touch with us for support).
- Select the desired date and location of the course.
- Proceed with course registration (online or via e-mail or phone).
- Upon registration, you will receive invoice to finalize the registration.
- Upon payment of the Admission Fee, your course registration is completed.
Each training is repeated a certain number of times over the year, and thus you have the option to choose the most suitable date for you. If you wish to benefit from the option of a course fee discount, be sure to register in advance.
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