Working Remotely - Fundamentals for Professionals 08-11-2020

Working Remotely - Fundamentals for Professionals Training Course in Dubai, UAE

Course overview

Course overview

As the global economy is constantly changing, working conditions are changing as well. As a result, every year the number of people working remotely increases exponentially and working from home is becoming the new norm. Most people understand how to work remotely in theory, but when it comes to practice they face challenges that jeopardize their performance and they do not know how to overcome them.

This course from Atton Institute will help you to get both theoretical and practical knowledge about working remotely and how to make your work from home even more efficient and productive than ever. Participants will understand the pros and cons of remote working and will get a complete overview of all the necessary tools and techniques they need to succeed as a remote employee. A significant part of the course is devoted to psychological aspects and how to get the right mindset for working remotely and successfully unleash your talent in the online environment. You will explore tips on how to boost your motivation, productivity, and establish an outstanding balance between professional and personal matters when working from home.

By attending this course you will be able to:

  • Apply the best practices of successful online meetings and conference calls
  • Improve your communication with both internal and external clients
  • Get rid of procrastination and get more things done
  • Know how to set up your workspace
  • Deal with online distractions and constant notifications
  • Plan your days and weeks to live a happy and balanced life
Who Should Attend

Who Should Attend

  • Employees of all levels
  • Professionals who want to live a fulfilled life in a modern digitally-disrupted world
  • Anyone who is planning to work remotely
  • Anyone who has already been working remotely but wants to know the best practices and gain confidence
What will you gain

What will you gain

  • Get a complete understanding of all nuances of the remote working world
  • Enjoy the benefits of remote working while being aware of its pitfalls
  • Know the most effective ways to connect with your team online
  • Be confident and efficient during conference calls
  • Use the most innovative tools to do more in less time
  • Know what measures you should undertake to secure yourself when working from home
  • Create a routine that will help you to be productive and happy
  • Reveal your peak times for more productive work
  • Be able to work on projects of all difficulties from home
  • Understand how to set the boundaries with your family when working remotely
  • Explore the best practices for building rapport with your boss and colleagues
Course Content

Key facts

 

Course code:
RW-077

 

Duration:
3 days

 

Admission requirements:
None

 

Note:

 

Endorsement:
Certificate upon successful completion

Course schedule sample one day

08:30 AM  -  10:00 AM  -  First Training Session
10:00 AM  -  10:15 AM  -  Coffee Break
10:15 AM  -  12:00 PM  -  Second Training Session
12:00 PM  -  12:15 PM  -  Coffee Break
12:15 PM  -  02:00 PM  -  Third Training Session
02:00 PM  -  03:00 PM  -  Lunch and Networking
Fees & whats included

Fees & what is included

Early bird 70 days before course start date Early bird 25 days before course start date Regular Course Fee
USD 2,400.- USD 2,800.- USD 3,100.-
USD 1,550.-
  • For early registrations special prices apply as outlined above.
  • All fees are exclusive of VAT. Tax Registration Number : 100312636200003.
  • Companies - register 2 participants for the same course and date and get one place free.
  • Only one type of discount can be applied to the same course & date registration.
  • For larger corporate clients there are special packages. Contact us for details.

At Atton Institute we do our best to ensure that all our courses and trainings are provided with the highest industry standards, are time efficient and praxis related, and bring the best education results. Our courses have the most up-to date info and secure the excellent course fee to value ratio quality.

Course Fee Includes

  • Extensive Workbook with Course Materials
  • Handouts and other Supporting Materials
  • Practical Examples and Various Case Studies
  • Quick Reference/Top Tips Guide
  • Professional & Experienced Instructor
  • Accelerated and Intensive Learning Techniques
  • Relationship Building within Course
  • Post Course Action Plan
  • Index of Additional Suggested Materials
  • Course Completion Certificate
Free Valet Parking
Coffee Breaks
Lunch
Free WIFI access

Course certificate

Image for: Atton Institute Certificate

When would you like to start

Working Remotely - Fundamentals for Professionals - 30 Aug 2020 Dubai, UAE
Working Remotely - Fundamentals for Professionals - 08 Nov 2020 Dubai, UAE
Working Remotely - Fundamentals for Professionals - 03 Jan 2021 Dubai, UAE
Working Remotely - Fundamentals for Professionals - 10 Jan 2021 Dubai, UAE
Working Remotely - Fundamentals for Professionals - 04 Apr 2021 Dubai, UAE
Working Remotely - Fundamentals for Professionals - 11 Apr 2021 Dubai, UAE
Working Remotely - Fundamentals for Professionals - 04 Jul 2021 Dubai, UAE
Working Remotely - Fundamentals for Professionals - 11 Jul 2021 Dubai, UAE
Working Remotely - Fundamentals for Professionals - 03 Oct 2021 Dubai, UAE
Working Remotely - Fundamentals for Professionals - 10 Oct 2021 Dubai, UAE
Course Content

Course content

  • Working remotely: what is it?
    • The workplace revolution
    • The challenges of remote working
    • Dispelling the myths of remote working
  • The remote operation technologies
    • Why effective remote teams communicate more, not less
    • How to communicate more effectively when you're working remotely
    • Types of communication: instant messaging, audio calls, video meetings
    • Successful remote meetings
    • Managing remote projects
    • Setting expectations with your remote boss
    • Security tips for remote workers – protect yourself both online and offline
    • Create a plan of action for staying in touch remotely
  • Communication with an internal or external client
    • The advantages of remote communication, how to use them to strengthen relationships
    • How to understand the other person's signals in communication (verbal and emotional)
    • "Empathy at a distance" - how to preserve the energy of communication and mutual understanding
    • Active listening at a distance
    • Building rapport with remote colleagues
    • Understanding and managing conflicts
  • Productivity and motivation
    • The remote worker's set-up – arranging your workspace
    • How to beat procrastination and get more done
    • Getting Right attitude – how to be prepared psychologically for working remotely
    • Improving self-control, self-awareness, and self-motivation
    • Creating your personal to-don't list
    • Set your remote working goals
  • Boundaries and balance
    • What's the right working environment for you?
    • Dealing with online distractions
    • Setting boundaries with family - How to cope when everyone's working from home
      • Tips for working from home with a partner/housemates
      • Tips for working from home with children
    • Morning and Evening rituals
    • Taking care of your health and wellness
      • Understanding your peak times
      • Wake up at a consistent time
      • Work in blocks of time
      • Schedule breaks into your day
      • Physical activity
      • Offline time and how to relax
    • Plan your day and week
Participant insights

Participant insights

The course was highly beneficial for my job and career. This info will clearly give me the great support for my day-to-day tasks.
Muhammed A. (Senior Auditor)Auditing Company, Dubai.
What I have learned in the course was exactly what I was looking for. Highly clear and pragmatic with perfect guidelines on how to use it at my work.
Antony S. (Manager) Drilling Equipment Company, Abu Dhabi.
A very useful course that provided new insights in the customer behavior and definitely would help me with my communications with customers.
Mario A. (Business Owner) Boutique Shops, Dubai.
Great thanks – one of the best courses I have made.
Brian G. (Projects Coordinator) Events Management Company, Ras Al Khaimah.
Exciting and inspiring course. Helped me to see things differently and re-organize our customer service department.
Abbas H. (Company Manager) Project Engineering, Muscat.
Would really suggest the training to any professional who is in charge of customer care.
Jane A. (General Manager) Real Estate Company, Dubai.
The time spent at course was really enjoyable and useful. Easy to understand and I used part of knowledge the next day after training.
Samira K. (Sales Team) Car Rental, Abu Dhabi.
Was the real great overview on what I shall do to improve in the Customer Service in my business.
Syed H. (Company Owner) Data Storage Solutions, Dubai.
The info I received on the course is the surprise for me. Never though of such simple techniques which help to handle difficult customers conversations.
Gabriela H. (Manager) Call Center, Sharjah.
The training I have chosen was very useful and informative with a number of very useful points. Was well explained by the trainer.
Colin G. (General Manager) Safety Equipment, Riyadh.
The program was very explanatory and gave me a lot of points to re-think. Would sure make a difference to my work approach.
Gabriela Y. (Supervisor) Call Center, Kuwait.
Would recommend to my team members to attend the same course. It would positively help me to do my job better.
Udo C. ( Department Head) Heavy Machinery Maintenance, Abu Dhabi.
The time spent at the course was the excellent investment – a lot of useful and practical info. Exactly what I was looking for.
Idul R. (Supervisor Sales) Construction Materials, Umm Al Quwain.
It was great idea to join such training. Would be a definite backing in my career development. Thinking of taking more courses – on other subjects.
Cristina R. (Sales Coordinator) Retail Company, Dubai.
The training was a great mixture of information and practical aspects. The instructor was highly professional and the course was organized the excellent way.
Samaa J. (Projects Manager) IT Solutions, Oman.
I really liked the scope and the style of the training – very friendly, a lot of communication and highly informative.
Stefan L. (Client Relationships) Insurance Company, Doha.
It was a great idea to join such training. All members of our team shall complete it. A lot of new points and useful hints.
Burcu W. (Marketing Head) Corporate Banking, Abu Dhabi.
Was really pleased by the content of the course and qualifications of the instructors. Got a lot of useful points for my business.
Marty Z. (General Manager) Travel Company, Dubai.
Great trainer and perfect information materials. Was really worth to attend. A lot of insights and ideas on how to improve job performance.
Daniel D. (PR Officer) Private Hospital, Muscat.
As we were in the process of restructuring of our call center this training was just perfect for the time. Remarkable and valuable suggestions and solutions.
Joselito B. (Marketing Department) E-commerce, Dubai.
The course was very beneficial and practical for my duties. Handling complicated customers from now on would be easier. Great instructor. Perfect training venue.
Amira Z. (Sales Manager.) Designer Apparel, Abu Dhabi.
Participant insights

Additional Info

The basics of remote work from home for professionals

Work from home has become a widely spread phenomenon over recent years. Surely, not every specialist can work from home, but still, most programmers, marketers, designers, copywriters, artists, analysts, and other professionals can easily change their offices to houses (and they do it). The total share of those working remotely around the world is growing and will continue to grow. Why? Because it is beneficial both for an employer (saving on office keeping, and all the costs associated with it) and for an employee (saving time on the transport, freedom in choosing an operating mode, etc.).

According to the State of Remote Work report by Buffer, 99% of working people (those who have not yet worked remotely) would like to practice telecommuting for at least some time. People see this as an advantage.

But one should not think that this is an easy and quick shift. You can’t just stop going to your office the next day, stay at home and get a similar result. Things are much more complicated. Turning to work from home, you face a whole bunch of different problems that have to be solved to achieve acceptable productivity, and for this, you need to get specific skills and competencies.

Working from home vs. working from an office

However, we should not think that working from home is a panacea, a universal solution to all the problems. It has both advantages and some drawbacks compared with office work. Here are the main ones:

Benefits

Drawbacks

  • Saving of office expenses
  • Saving of employee time
  • Freedom (and flexibility) in choosing the optimal time for work, which means higher productivity.
  • Ability to spend more time with family
  • Difficult communication due to inconsistent timelines.
  • Slower career growth (compared with office work).
  • Complexity of process control (for managers and their assistants)

Indeed, to get the maximum effect from the advantages, you need to smooth out the disadvantages, and for this, you will need specialized knowledge and skills.

How to maximize productivity working at home

Thus to do work at home more productively and bring benefits and joy to everyone, it is necessary to keep to some basic rules. These are essential components of remote work that must be taken into account:

  • Communication. When working from home, communication is a particular challenge due to the incoherence of work of all team members, besides they may be in different time zones. Therefore, it is essential to agree on the procedure and rules for messages exchange, correspondence, file transfer, etc. To do this, all team members must master the same tools (instant messengers, screenshot capture software, PC remote control software, etc.) and follow the same rules, for example, be online in WhatsApp from 08:00 to 22:00 to resolve current issues quickly. Group meetings and video calls are of particular importance for remote teams. This is a common thing in a typical office, but when working remotely, group communication requires the appropriate tools and some skills, especially for a manager.
  • Getting rid of procrastination.Working at home, an employee continually deals with various distractions. On the one hand, working from home, you can conveniently sit at your desk in your favorite chair with maximum comfort for yourself, but there will always be a bunch of distractions, such as noisy neighbors, children, pets, online notifications, etc. All of them can lead to procrastination, and if you do not deal with them, your productivity will sooner or later decrease to such a level when you break the deadlines and may even lose your job. Fortunately, there are several proven tactics to deal with distracting factors that every remote worker has to master.
  • High productivity of remote work. For many people, switching office atmosphere to telecommuting is accompanied by a drop in productivity due to a change in a familiar environment. But one can deal with this. To do it, you have to eliminate all distractions as much as possible, draw up the correct daily task plan, set reminders, block access to distractors like social networks and apply some psychological practices to increase your working capacity. All this can be mastered in a specialized course.
  • Motivation and self-motivation. Staff motivation and self-motivation of individuals is a crucially important aspect of work organization anywhere. But in case of work at home, it has some features due to a lack of direct contact between people and isolation. In order for all employees to feel themselves the part of a team ensuring the best possible productivity, a manager must be able to motivate staff. Specialized training with practical exercises will help managers with motivation and employees with self-motivation.
  • Set of tools. We have already noted that coherence in the use of technical means is necessary. But this applies not only to communication. To set up productive remote work, you will need tools for sharing files, folders and programs, project management system, for example, Trello, in which each team member sees own tasks, notes own progress, can ask a question, notifies manager about the completion of work, and can interact with colleagues. Besides, data security plays a crucial role in many companies, and specific software is needed to ensure it.
  • Setting up the space for work at home. A workspace of a house is not just a table and chair. Setting up a convenient workspace is real art. The key to success is the right combination of various factors: a comfortable body position, good light, music (maybe), a pleasant interior, the ability to move with your laptop for a while, on a frameless chair, for example, etc. All these are trifles, but our whole day consists of them. The ability to organize your work environment accurately will allow you to achieve all your goals ultimately.
  • A balance between professional and personal issues. On the one hand, when working at home, a free schedule opens up new possibilities for solving all domestic matters and family matters. You can solve your issues at any time convenient for you, and work later, or earlier, which is impossible when working in an office. But on the other hand, if you are constantly distracted by solving everyday issues, this can significantly harm your productivity at work. You must be able to find a balance between professional and personal matters. And the key to this is proper planning. Homework planning is a unique process that has to be mastered.

These are the essential skills that any specialist who wants to switch to remote work will have to master one way or another. In addition to the basic rules, some useful practices for workers will come in handy.

Some of the best practices for remote workers

Here are some of the best practices and ideas for those who do their work remotely:

  • Schedule tasks for a day. All the things that must be done have to be recorded. Be sure to note all urgent matters; delay with which is unacceptable. Highlight critical tasks that require attention and follow-up. It will allow you to evaluate your time for work and optimize it. In order not to forget anything, set a reminder for yourself (on your phone, on your PC, or just notes on paper).
  • Exclude anything that distracts you while you work. Communication with friends and colleagues is essential, and those who work in offices use it. But in your office, you are unlikely to discuss some nonsense for hours, while it is possible at home. This situation, of course, should be avoided. Set special rules for your family so that they clearly understand that you cannot be distracted from 12:00 to 14:00, because you have an important meeting, for instance. Limit your access to entertainment resources that will distract you at home.
  • Start your day with simple and easy activities. This advice applies to office work, but it is also very useful in work at home. Before switching to a complicated task, first, you need to get a little involved. Look through the mail, answer urgent letters, plan, do a couple of simple tasks, which do not take a lot of time, etc. This will give a positive start and the feeling that some work has already been done.
  • If work goes poorly, try physical exercises, or go for a walk. It is crucial to leave your house at least for a while. Going to the store for bread or just walking, breathing fresh air is very important for effective work. A new thought or an interesting idea usually comes when a person is distracted and relaxed. Besides, oxygen saturation stimulates your brain.

As you can see, remote work at home requires certain skills and knowledge from an employee and a manager. You just won’t succeed in switching to remote work without those, and the lack of coordination will ultimately lead to failure. This is especially true for large commands, where different people from different countries are involved. Preparing for remote work is an essential step that determines overall success; in no case, you should underestimate its importance. And it is also important to note that the process of preparing for a team’s remote work should also be unified – the same rules and norms, the same tools, and approaches. Only in this case, you can count on the fact that working at home will give the desired result for your company.

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FAQ

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