Operations Management Strategy - Driving Efficiency & Best Practices 30-09-2024

Operations Management Strategy - Driving Efficiency & Best Practices Training Course in Dubai, UAE

Course overview

Course overview

In today's complex and fast-paced environment, the operations management strategy has become a pivotal function. Organizations are grappling with the challenge of developing and managing a seamless process flow integrating various activities such as supply chain, procurement, inventory, and quality management. This becomes more convoluted with digital disruption and the integration of new technologies like AI, blockchain, and robotics. Therefore, the need for a certified operations manager to navigate this complexity is more critical than ever.

The Certificate in Operations Management Strategy certification offers a solution to this challenge. This comprehensive program, which includes a variety of courses, provides key principles, techniques, and tools used in modern operations management. It covers a vast range of topics, including product and process design, inventory management, performance management, supply chain management, quality management, and procurement. Offering a blend of numerous courses, practical training, and emphasis on case study research, this program provides both short and extended learning opportunities. In addition to deepening participants' understanding of operations management, this program also broadens their comprehension of interrelated strategies such as marketing. It addresses the impact of innovation, digital disruption, and technologies like AI, blockchain, robotics, and IoT, which are revolutionizing many industries, such as the healthcare sector. Participants will leave with a robust foundation in operations management and an expanded understanding of different value chain components. This will help them drive efficiency and competitiveness in their organizations.

Upon completion of Operations Management course, participants will be able to:

  • Understand the role of operations management in business strategy and its impact on supply chain efficiency and competitiveness
  • Learn about the role of process design in operations management, its impact on supply chain efficiency and competitiveness, and the various process design methodologies and tools
  • Comprehend the role of inventory management in operations, the various types of inventories, and the methods and tools used in inventory management
  • Gain insights into supply chain mapping, analysis, and optimization, procurement strategy and planning, supplier selection, and evaluation, and technology-enabled procurement
  • Understand the role of performance management in operations, the methods, and tools used in performance management, and how to develop, implement, and continuously improve a performance management plan
  • Learn about the importance of quality in operations, tools and techniques in quality management, and how to develop a quality management plan
Who Should Attend

Who Should Attend

This online, public and in-house operations management certification program provides significant learning opportunities for:

  • Any manager or director from non-operational activities who is interested in enhancing their knowledge of this core activity
  • Individuals seeking to enhance their problem-solving skills and apply new knowledge to real-world situations
  • Those looking to increase their professional network and collaborate with other professionals in operations, supply chain, logistics, manufacturing, and related fields
  • Individuals seeking to advance their careers and take on greater responsibilities in operations management
  • Individuals with a variety of experience levels, from those new to operations management to those with years of experience looking to deepen their understanding and improve their skills
What will you gain

What will you gain

On completion of the operations management course, participants will gain:

  • A solid understanding of the role of operations management in business strategy and its impact on supply chain efficiency and competitiveness
  • The ability to apply various process design methodologies and tools in operations management
  • A thorough knowledge of inventory management, including different types of inventories and the tools used in inventory management
  • Skills to carry out supply chain mapping, analysis, and optimization, and to plan and execute a procurement strategy
  • The ability to develop, implement, and continuously improve a performance management plan
  • An understanding of the importance of quality in operations, and the ability to develop a quality management plan
  • An understanding of the role of people management in operations, including methods and tools in people management
  • An overview of logistics and transportation management, and the ability to plan for supply chain logistics and transportation
  • A comprehensive understanding of manufacturing and production processes, including lean manufacturing and production
  • An understanding of sales analytics and the opportunities it presents in operations management
  • A deepened insight into the application of technologies such as AI, blockchain, robotics, and IoT in operations management, and how they contribute to innovation and digital disruption
Course Content

Key facts


Course code:


5 days


Admission requirements:




Certificate upon successful completion

Course schedule sample one day

08:30 AM  -  10:00 AM  -  First Training Session
10:00 AM  -  10:15 AM  -  Coffee Break
10:15 AM  -  12:00 PM  -  Second Training Session
12:00 PM  -  12:15 PM  -  Coffee Break
12:15 PM  -  02:00 PM  -  Third Training Session
02:00 PM  -  03:00 PM  -  Lunch and Networking
Fees & whats included

Fees & what is included

Early bird 70 days before course start date Early bird 25 days before course start date Regular Course Fee
USD 3,400.- USD 3,900.- USD 4,400.-
USD 2,150.-
  • For early registrations special prices apply as outlined above.
  • All fees are exclusive of VAT. Tax Registration Number : 100312636200003.
  • Companies - register 2 participants for the same course and date and get one place free.
  • Only one type of discount can be applied to the same course & date registration.
  • For larger corporate clients there are special packages. Contact us for details.

At Atton Institute we do our best to ensure that all our courses and trainings are provided with the highest industry standards, are time efficient and praxis related, and bring the best education results. Our courses have the most up-to date info and secure the excellent course fee to value ratio quality.

Course Fee Includes

  • Extensive Workbook with Course Materials
  • Handouts and other Supporting Materials
  • Practical Examples and Various Case Studies
  • Quick Reference/Top Tips Guide
  • Professional & Experienced Instructor
  • Accelerated and Intensive Learning Techniques
  • Relationship Building within Course
  • Post Course Action Plan
  • Index of Additional Suggested Materials
  • Course Completion Certificate
Free Valet Parking
Coffee Breaks
Free WIFI access

Course certificate

Image for: Atton Institute Certificate

When would you like to start

Operations Management Strategy - Driving Efficiency & Best Practices - 30 Sep 2024 Dubai, UAE
Operations Management Strategy - Driving Efficiency & Best Practices - 23 Dec 2024 Dubai, UAE
Course Content

Course content

  • Introduction to Operations Management
    • Role of operations management in business strategy
    • Impact of operations management on supply chain efficiency and competitiveness
    • Main components of operations management
    • Impact of innovation and digital disruption on operations strategy
  • Process Design
    • Role of process design in operations management
    • Process design and improvement
  • Inventory Management
    • Role of inventory management in operations
    • Types of inventories and their role
    • Developing an inventory management plan
  • Supply Chain Management and Procurement
    • Procurement strategy and planning
    • Supplier selection and evaluation
    • Contract management and negotiation
  • Performance Management
    • Role of performance management in operations
    • Developing a performance management plan
  • People Management
    • Role of people management in operations
    • Methods and tools in people management, including employee engagement and talent management
  • Quality Management
    • Importance of quality in operations
    • Tools and techniques in quality management
    • Developing a quality management plan
  • Logistics and Transportation Management
    • Overview of logistics and transportation management
    • Supply chain logistics and transportation planning
  • Manufacturing and Production Processes
    • Overview of manufacturing and production processes
    • Lean manufacturing and production
  • Conclusion and Final Project
    • Summary of Key Concepts and Lessons Learned
    • Final Project
    • Course Review and Feedback
Participant insights

Participant insights

The course was highly beneficial for my job and career. This info will clearly give me the great support for my day-to-day tasks.
Muhammed A. (Senior Auditor)Auditing Company, Dubai.
What I have learned in the course was exactly what I was looking for. Highly clear and pragmatic with perfect guidelines on how to use it at my work.
Antony S. (Manager) Drilling Equipment Company, Abu Dhabi.
A very useful course that provided new insights in the customer behavior and definitely would help me with my communications with customers.
Mario A. (Business Owner) Boutique Shops, Dubai.
Great thanks – one of the best courses I have made.
Brian G. (Projects Coordinator) Events Management Company, Ras Al Khaimah.
Exciting and inspiring course. Helped me to see things differently and re-organize our customer service department.
Abbas H. (Company Manager) Project Engineering, Muscat.
Would really suggest the training to any professional who is in charge of customer care.
Jane A. (General Manager) Real Estate Company, Dubai.
The time spent at course was really enjoyable and useful. Easy to understand and I used part of knowledge the next day after training.
Samira K. (Sales Team) Car Rental, Abu Dhabi.
Was the real great overview on what I shall do to improve in the Customer Service in my business.
Syed H. (Company Owner) Data Storage Solutions, Dubai.
The info I received on the course is the surprise for me. Never though of such simple techniques which help to handle difficult customers conversations.
Gabriela H. (Manager) Call Center, Sharjah.
The training I have chosen was very useful and informative with a number of very useful points. Was well explained by the trainer.
Colin G. (General Manager) Safety Equipment, Riyadh.
The program was very explanatory and gave me a lot of points to re-think. Would sure make a difference to my work approach.
Gabriela Y. (Supervisor) Call Center, Kuwait.
Would recommend to my team members to attend the same course. It would positively help me to do my job better.
Udo C. ( Department Head) Heavy Machinery Maintenance, Abu Dhabi.
The time spent at the course was the excellent investment – a lot of useful and practical info. Exactly what I was looking for.
Idul R. (Supervisor Sales) Construction Materials, Umm Al Quwain.
It was great idea to join such training. Would be a definite backing in my career development. Thinking of taking more courses – on other subjects.
Cristina R. (Sales Coordinator) Retail Company, Dubai.
The training was a great mixture of information and practical aspects. The instructor was highly professional and the course was organized the excellent way.
Samaa J. (Projects Manager) IT Solutions, Oman.
I really liked the scope and the style of the training – very friendly, a lot of communication and highly informative.
Stefan L. (Client Relationships) Insurance Company, Doha.
It was a great idea to join such training. All members of our team shall complete it. A lot of new points and useful hints.
Burcu W. (Marketing Head) Corporate Banking, Abu Dhabi.
Was really pleased by the content of the course and qualifications of the instructors. Got a lot of useful points for my business.
Marty Z. (General Manager) Travel Company, Dubai.
Great trainer and perfect information materials. Was really worth to attend. A lot of insights and ideas on how to improve job performance.
Daniel D. (PR Officer) Private Hospital, Muscat.
As we were in the process of restructuring of our call center this training was just perfect for the time. Remarkable and valuable suggestions and solutions.
Joselito B. (Marketing Department) E-commerce, Dubai.
The course was very beneficial and practical for my duties. Handling complicated customers from now on would be easier. Great instructor. Perfect training venue.
Amira Z. (Sales Manager.) Designer Apparel, Abu Dhabi.
FAQ for Internal Part of the Courses:


We use the best and latest educational praxis. All of our courses and trainings are designed using our unique Atton LPI Learning Methodology© which guarantees the delivery of extensive knowledge over a short time period with an easy-to-understand approach. All course materials are absolutely unique and are the combination of fundamental and systematic knowledge, practical studies and real-life implementation elements.

We deliver in our 3- to 5-days trainings knowledge and skills which are commonly delivered over a much longer period of time – thus truly saving our participants time and money.

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If your aim is to obtain the most wide-ranging overview in a certain area of expertise, we commonly suggest that you choose one of our popular trainings in the relevant category. The popular trainings cover the widest scope in each area and for this reason they are greatly valued by our participants.

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For details on the available discounts and special training admission fees, please see the section “Course fees and discounts” on the course page.

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Professional, up-to-date expertise is one of the most powerful elements of success in the modern business and career environment.

Our Courses and Trainings are highly useful for business owners, management and employees at all levels and provide, in a highly effective way, current and solid professional development qualifications and skills combined with practical real-life essentials.

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Each training is repeated a certain number of times over the year, and thus you have the option to choose the most suitable date for you. If you wish to benefit from the option of a course fee discount, be sure to register in advance.

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