Leadership and Powerful Communication Certificate (CPE) Training Course in Dubai, UAE

Course overview

Great leaders can achieve unprecedented results and pave a company’s path to the highest achievements. However, leadership alone cannot do much. Leadership has to be translated and broadcasted to stakeholders via efficient and thoroughly defined communication. Therefore among the competencies of a good leader, communication stands alone and without exaggeration we can say that effective leadership is all about communicating effectively.

Throughout this course, you will be able to develop and enhance both your leadership and communication competencies, which together form a synergy and amplify each other. Participants will learn what it takes to be a leader and how they can ensure that their messages are heard and interpreted correctly, in a word, they will learn how to improve talking skills. You will discover how to use storytelling for business leaders, deliver outstanding presentations, improve your overall verbal and non-verbal skills, and impeccably communicate organizational vision, trust, and other leadership competencies related to communication. Also, you will learn how to use communication in critical leadership situations. Communicating change and new initiatives will no longer be a challenge for you, and neither will resolving crises and conflicts or motivating employees.

This course is for managers of all levels who want to leverage their efficinecy to the limit by mastering the following leadership communication skills:

• Choosing the right channel for conveying your leadership messages
• Improve internal communication in an organisation
• Define strategies for improving intrapersonal communication
• Choose the way you should communicate at every stage of the change process
• Create organizational loyalty via efficient communication
• Practice the best motivational techniques to boost personnel morale

Who Should Attend

• Managers
• Executives
• Directors
• Heads of Departments
• Team leaders
• Project managers
• HR managers
• Business Professionals who are responsible for people management
• Anyone who wants to strengthen their leadership via communication skills
• Professionals who are planning to take a managerial position

What will you gain

• Be able to find your leadership voice and translate it via the right channels
• Become a leader who inspires and can lead people even through dark times
• Understand the importance of stories and get acquainted with storytelling techniques
• Master a broad range of communication tools for effective leadership
• Deliver innovative ideas to people and deal effectively with possible resistance
• Use your communication skills as a differentiation advantage in your company
• Know how to adjust your communication style to various difficult situations
• Resolve any crisis or conflict without allowing it to escalate
• Create an atmosphere that motivates employees and boosts productivity
• Practice communication techniques that allow you to make a difference
• Communicate your ideas in a way that will make a positive impact

Course content

• Leadership Fundamentals
  • Definition of a leader and leadership
  • Leadership styles
  • Leadership vs. Management
  • Qualities of a leader
• Leadership Communication
  • What is leadership communication?
  • Purposes of leadership communication
  • Elements of effective leadership communication
  • Finding Your Leadership Voice
  • Picking the correct channels to send your message
• Communication Toolbox for Leaders
  • Storytelling for leaders
  • Perfecting the elevator pitch
  • Building rapport for leaders
  • Using metaphors, slogans, and calls to action
  • Public speaking & presentations
  • Body language for leaders
  • Mind maps and other visual methods of communication
  • Adjusting your message to the audience’s needs, wants and style
• Communicating Organizational Vision and Trust
  • Define a vision and mission
  • How to build a shared vision
  • Creating standards of performance
  • Creating SMART goals
  • Using Balanced Scorecard
• Communicating Change in an Organization
  • Aspects that help to translate innovative ideas into real practices
  • How to deal with people’s reactions to changing practices
  • All stages in the process of leading staff through change
• Communicating Initiatives in an Organization
  • Methods to galvanize people
  • Ensuring that the call to action is relevant
  • Understanding affinity and internal networks
• Communicating Organizational Loyalty
  • Reinforcing organizational strengths
  • Using success stories internally
  • Listening effectively to address employee grievances
  • Supervising for success
  • Giving and receiving tough feedback
• Resolving Crisis and Conflicts
  • Communicating difficult situations
  • Communicating in a crisis with external stakeholders
  • Using the power of reframing
  • Resolving conflicts between internal stakeholders
  • Handling office politics and rumors effectively
• Recognition and Motivation of Staff
  • What motivates employees
  • Difference between external and internal motivation
  • How leaders can influence a work group’s climate - best ways to motivate staff
  • Indications/signs of low motivation and performance
  • Work climate and its influence on staff performance
  • Role of the leader as a liaison within the facility and the larger system