Customer Service

Customer Service courses in Dubai, UAE

Customer service courses in Dubai are intended to help you significantly improve the quality of service in your business and, as a result, significantly improve your competitive position among other companies, because the quality of customer service largely determines the choice of a potential client in conditions where products and services are of the same type or very similar.

Courses in Dubai
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Dubai, UAE CC-029
24 Oct - 26 Oct, 2022 3 Days
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Professional Customer Service and Care Training Courses in UAE and other places

What is the role of service courses in business development? Atton Institute Dubai certified trainings and courses deliver the top skills on how businesses and government authorities can manage and improve client service and customer care, and how to achieve clients’ loyalty. Institute offers the full range of highly focused intensive corporate professional seminars and education programs related to client-oriented approach and all other aspects of customer service and satisfaction.

The list of our professional certified short customer care courses and training in Dubai UAE as well as overseas are designed in such a way that we have general training which gives broad overviews, as well as specialized training which provide the best knowledge on particular consumers requirements and demands.

The role of customer experience in business development

Customer Experience (CX) is one of the most promising digital trends of recent years. Probably everyone understands how important it is to work on, and so you know how important it is to work on customer satisfaction score and Interactive Voice Response.

CX means creating conditions for interacting with customers in order to meet or exceed customer expectations. In the face of tough competition, the business seeks to stand out against the background of others, for example, at the expense of the after-sales service, help desk, helpline. Now the role of specialists in creating customer experience is more important than ever; therefore companies are ready to invest in improving their skills, including through customer service courses.

Often, when companies offer a similar product, so it is the level of customer service that determines success. Thus, according to ISO and The International Customer Service Institute (TICSI) research, most consumers are willing to pay more for a product or service to provide a better CX.

The importance of CX notes and former director of information services at Dell Computers, Jerry Gregoire (Jerry Gregoire). According to him, “the customer experience is the next battlefield in competition.”

The role of customer service courses

Customer service means client satisfaction which results in business or government entity success, great relationships with customers and staff satisfaction. All of our intensive professional courses and training in Dubai and other parts of the UAE are prepared to provide our delegates with the best way to study and master the level of customer care & service. And this results in the clear and immediate results in business performance and career growth.