Leadership and Powerful Communication Certificate (CPE) In-House Training Course Riyadh , KSA

Course overview

Great leaders can achieve unprecedented results and pave a company's path to the highest achievements. Leadership success depends not only on vision but also on adaptability and relational intelligence. However, leadership alone cannot do much. Leadership has to be translated and broadcast to stakeholders via efficient and thoroughly defined communication. Therefore, communication stands alone among the competencies of a good leader, and without exaggeration, we can say that effective leadership is all about communicating effectively.

Throughout this course, you will be able to develop and enhance both your leadership and communication competencies, which together form a synergy and amplify each other. Participants will learn what it takes to be a leader and how to ensure that their messages are heard and interpreted correctly; in a word, they will learn how to improve their talking skills. You will discover how to use storytelling for business leaders, deliver outstanding presentations, improve your overall verbal and non-verbal communication skills, and impeccably communicate organizational vision while improving your interpersonal influence in both virtual and face-to-face settings, trust, and other leadership competencies related to communication. Also, you will learn how to use communication in critical leadership situations. Communicating change and new initiatives will no longer be a challenge for you, nor will resolving crises and conflicts, or motivating employees. Additionally, you will explore digital empathy, inclusive leadership communication, and bridge the digital divide to adapt to the modern digital workplace.

This course is for managers of all levels who want to leverage their efficiency to the limit by mastering the following leadership communication skills:

• Choosing the right channel for conveying your leadership messages across both digital and traditional platforms
• Improve internal communication in an organization using digital collaboration tools
• Define strategies for improving intrapersonal communication in diverse and remote teams
• Choose the way you should communicate at every stage of the change process during digital transformation
• Create organizational loyalty through efficient communication across generations and cultures
• Practice the best motivational techniques to boost personnel morale in both virtual and in-person environments

Who Should Attend

• Managers
• Executives
• Directors
• Heads of Departments
• Team leaders
• Project managers
• HR managers
• Business Professionals who are responsible for people management
• Anyone who wants to strengthen their leadership via communication skills
• Professionals who are planning to take a managerial position

What will you gain

• Be able to find your leadership voice and translate it via the right channels
• Become a leader who inspires and can lead people even through dark times
• Understand the importance of stories and get acquainted with storytelling techniques
• Master a broad range of communication tools for effective leadership
• Deliver innovative ideas to people and deal effectively with possible resistance
• Use your communication skills as a differentiation advantage in your company
• Know how to adjust your communication style to various difficult situations
• Resolve any crisis or conflict without allowing it to escalate
• Create an atmosphere that motivates employees and boosts productivity
• Practice communication techniques that allow you to make a difference
• Communicate your ideas in a way that will make a positive impact

Course content

• Leadership Fundamentals
  • Definition of a leader and leadership
  • Leadership styles
  • Leadership vs. Management
  • Qualities of a leader
  • The evolving role of leaders in the digital age
  • The rise of e-leaders
• Leadership Communication
  • What is leadership communication?
  • Purposes of leadership communication
  • Elements of effective leadership communication
  • Finding Your Leadership Voice
  • Picking the correct channels to send your message
  • Crisis Communication Strategies
  • Adapting communication styles for remote work environments
• Communication Toolbox for Leaders
  • Storytelling for leaders
  • Perfecting the elevator pitch
  • Building rapport for leaders
  • Using metaphors, slogans, and calls to action
  • Public speaking & presentations
  • Body language for leaders
  • Mind maps and other visual methods of communication
  • Adjusting your message to the audience's needs, wants, and style
  • Leveraging digital tools for effective leadership communication
• Digital Empathy and Emotional Intelligence
  • The importance of empathy and emotional intelligence in the digital age
  • Cultivating and expressing empathy in virtual settings
  • Building trust and rapport with remote teams
• Inclusive Leadership Communication
  • The importance of inclusivity in the digital workplace
  • Fostering inclusivity in diverse virtual teams
  • Strategies for inclusive communication in remote settings
  • Overcoming cultural communication barriers
  • Strategies for managing and communicating within culturally diverse teams
• Communicating Organizational Vision and Trust
  • Define a vision and mission
  • How to build a shared vision
  • Creating standards of performance
  • Creating SMART goals
  • Using Balanced Scorecard
  • Maintaining trust and shared vision in times of digital transformation
• Communicating Change in an Organization
  • Aspects that help to translate innovative ideas into real practices
  • How to deal with people's reactions to changing practices
  • All stages in the process of leading staff through change
  • Navigating the challenges of communicating change in a virtual environment
• Communicating Initiatives in an Organization
  • Methods to galvanize people
  • Ensuring that the call to action is relevant
  • Understanding affinity and internal networks
  • Leveraging digital platforms to communicate effectively
• Bridging the Digital Divide in Leadership Communication
  • Understanding the gap in technology adoption between leaders and organization members
  • Strategies for effective communication with a workforce struggling to adapt to digital tools
  • Enhancing interpersonal connections despite the virtual environment
• Communicating Organizational Loyalty
  • Reinforcing organizational strengths
  • Using success stories internally
  • Listening effectively to address employee grievances
  • Supervising for success
  • Giving and receiving tough feedback
  • Maintaining organizational loyalty in remote work settings
• Resolving Crisis and Conflicts
  • Communicating difficult situations
  • Communicating in a crisis with external stakeholders
  • Using the power of reframing
  • Resolving conflicts between internal stakeholders
  • Handling office politics and rumors effectively
  • Managing crises and conflicts in the virtual workplace
• Recognition and Motivation of Staff
  • What motivates employees
  • Difference between external and internal motivation
  • How leaders can influence a work group's climate - best ways to motivate staff
  • Indications/signs of low motivation and performance
  • Work climate and its influence on staff performance
  • Role of the leader as a liaison within the facility and the larger system
  • Recognizing and motivating staff in the "New Normal"
• Leading in the New Normal
  • The 8 intuitive communication styles
  • The challenge of digitization and the Adaptation of leadership communication style
  • Balancing virtual and face-to-face communication in the "New Normal"
  • Fostering a culture of resilience and adaptability in the digital age