Emotional Intelligence - Think Like a Leader - CPD Endorsed

Emotional Intelligence - Think Like a Leader - CPD Endorsed In-House Training Course

Course overview

Course overview

Understanding human emotions and feelings is crucial for successful management, and it requires not only high IQ but a high level of emotional intelligence (EQ). A true leader has to understand the impact of emotions on the performance as well as be able to handle the feelings of both himself and others. As the pace of the world increases, and our environment makes more and more demands on our cognitive, emotional, and physical resources, Emotional Intelligence is an increasingly critical skill set for a true Leader.

Our unique course involves emotional intelligence training materials and provides participants with the competencies required to improve their Emotional Intelligence (EI) on their way to becoming unexcelled Leaders. Participants explore the importance of EI at both professional and social levels; they master the art of understanding others' feelings and the ways to increase the effectiveness of their relationships at work and in life. You’ll study how to maintain positive collaborative relationships and overcome resistance and negativity. The course also covers various tools and techniques to help you perform your role as a Leader and manage emotions with confidence.

Improving your EQ skills is essential for your success in the realm of leadership, and this course teaches you how to do so, including the following:

  • Understand emotions and effectively apply this knowledge to strengthen leadership
  • Realize your potential as a leader via effective use of EQ techniques and tactics
  • Know how to improve emotional intelligence (EQ) within a short period
  • Develop and master the outstanding emotional skills required to be a leader
  • Grasp and utilize the psychological aspects of EI to become an indisputable leader
  • Discover how to apply EQ to build teamwork and accountable leadership
Who Should Attend

Who Should Attend

  • Business Leaders
  • Managers of all levels, including new managers
  • Emerging Leaders
  • Team Leaders
  • Supervisors
  • Business professionals of all levels
  • Everyone who wants to understand and manage emotions of themselves and employees
  • All professionals who want to become a better leader
What will you gain

What will you gain

At the end of this program on EI for Leaders, participants will be able to:

  • Use the principles of Emotional Intelligence to enhance relationships with others
  • Have skills and ability for positively influence the Emotions and Motivation of others
  • Monitor and adapt your own Emotions and behaviors for your benefit and that of your team
  • Study and enhance your Adaptability in dealing with diverse personalities at all levels
  • Change the quality of your professional life by implementing emotional intelligence Principles
  • Learn how to apply the principles of advanced Leadership psychology
  • Heighten your sense of empathy and Social Awareness to better interpersonal relationships
  • Gain a greater Understanding of others’ feelings and how to lead successfully
  • Develop Emotionally Intelligent teams with immense impact on the whole organization
  • Increase the positive Impact of your leadership on organizational climate and Results
  • Lower stress levels as a result of better understanding your Emotions and those of others
Course Content

Key facts


Course code:


5 days


Course category:


Admission requirements:




Certificate upon successful completion

Course schedule sample one day

08:30 AM  -  10:00 AM  -  First Training Session
10:00 AM  -  10:15 AM  -  Coffee Break
10:15 AM  -  12:00 PM  -  Second Training Session
12:00 PM  -  12:15 PM  -  Coffee Break
12:15 PM  -  02:00 PM  -  Third Training Session
02:00 PM  -  03:00 PM  -  Lunch and Networking
Fees & whats included

Fees & what is included

For the group bookings and special discounts please contact

Admissions Director – Vlad Podolyak

+971 52 684 7088


Vlad Podolyak
  • For early registrations special prices apply as outlined above.
  • All fees are exclusive of VAT. Tax Registration Number : 100312636200003.
  • Companies - register 2 participants for the same course and date and get one place free.
  • Only one type of discount can be applied to the same course & date registration.
  • For larger corporate clients there are special packages. Contact us for details.

At Atton Institute we do our best to ensure that all our courses and trainings are provided with the highest industry standards, are time efficient and praxis related, and bring the best education results. Our courses have the most up-to date info and secure the excellent course fee to value ratio quality.

Course Fee Includes

  • Extensive Workbook with Course Materials
  • Handouts and other Supporting Materials
  • Practical Examples and Various Case Studies
  • Quick Reference/Top Tips Guide
  • Professional & Experienced Instructor
  • Accelerated and Intensive Learning Techniques
  • Relationship Building within Course
  • Post Course Action Plan
  • Index of Additional Suggested Materials
  • Course Completion Certificate
Free Valet Parking
Coffee Breaks
Free WIFI access

Course certificate

Image for: Atton Institute Certificate
Course Content

Course content

  • What is Emotional Intelligence?
    • What is the role of emotions and why do we need Emotional Intelligence?
    • Definition, theories and models - Reviewing Key Differences
    • What is more important? – Emotional Quotient (EQ) versus Intelligence Quotient (IQ)
    • Goleman Model of Emotional Intelligence as the most comprehensive approach to EI
  • Importance of Emotional Intelligence – Significance of EQ for Effective Leadership
    • Emotional Intelligence in the workplace and how it influences career success
    • The consequences of low EQ on personal effectiveness and its importance for your work success
    • Interrelation of EI and Leadership – Why They Would Not Exist Without Each Other
  • Emotional Intelligence Competencies and Leadership Styles
    • How leaders can influence an organizational climate
    • Considering the differences between the levels of leadership and EI applications
    • Six styles of Leadership, their impact, and when it is the best to use each style
  • Self-Awareness
    • Emotional Self-Awareness
    • Accurate Self-Assessment
    • Self-Confidence
    • Best Practices to develop and improve aspects of self-awareness
    • Leverage self-awareness to become a better leader – applications for day-to-day leader’s life
  • Self-Management
    • Emotional Self-Control
    • Adaptability
    • Transparency
    • Best Practices to develop and improve aspects of self-management
    • Leverage self- management to become a better leader – applications for day-to-day leader’s life
  • Self-Motivation
    • Achievement Orientation
    • Commitment
    • Optimism and Positive Outlook
    • Initiative
    • Best Practices to develop and improve aspects of self-motivation
    • Leverage self-motivation to become a better leader – applications for day-to-day leader’s life
  • Social Awareness
    • Empathy
    • Organizational Awareness
    • Service Orientation
    • Leveraging diversity
    • Political awareness
    • Best Practices to develop and improve aspects of social-awareness
    • Leverage social-awareness to become a better leader – applications for day-to-day leader’s life
  • Relationship Management
    • Influence
    • Best practices for giving & receiving feedback
    • Coach and Mentor
    • Conflict Management
    • Inspirational Leadership
    • Teamwork
    • Change Catalyst
    • Best Practices to develop and improve aspects of Relationship Management
    • Leverage Relationship Management practices to become a better leader – applications for day-to-day leader’s life
  • Building an Emotionally Intelligent Team and Organization based on Psychological Principles
    • Discovering the importance of EQ for team effectiveness
    • How to motivate and engage people into becoming a high-performance team
    • Effective conflict resolution for promoting consensus & collaboration
    • Case: How to increase the EQ of your team & entire organization
  • Applying Best Emotional Intelligence Practices to Your Real-Life Scenarios
    • Applications of Emotional Intelligence for day-to-day life – seeking work-life balance with IE
    • Correlation between Emotional Intelligence and Your Health
    • How to use modern technologies as an advantage to your leadership - overcoming challenges
  • Summary of the Course and Conclusions
Participant insights

Participant insights

The course was highly beneficial for my job and career. This info will clearly give me the great support for my day-to-day tasks.
Muhammed A. (Senior Auditor)Auditing Company, Dubai.
What I have learned in the course was exactly what I was looking for. Highly clear and pragmatic with perfect guidelines on how to use it at my work.
Antony S. (Manager) Drilling Equipment Company, Abu Dhabi.
A very useful course that provided new insights in the customer behavior and definitely would help me with my communications with customers.
Mario A. (Business Owner) Boutique Shops, Dubai.
Great thanks – one of the best courses I have made.
Brian G. (Projects Coordinator) Events Management Company, Ras Al Khaimah.
Exciting and inspiring course. Helped me to see things differently and re-organize our customer service department.
Abbas H. (Company Manager) Project Engineering, Muscat.
Would really suggest the training to any professional who is in charge of customer care.
Jane A. (General Manager) Real Estate Company, Dubai.
The time spent at course was really enjoyable and useful. Easy to understand and I used part of knowledge the next day after training.
Samira K. (Sales Team) Car Rental, Abu Dhabi.
Was the real great overview on what I shall do to improve in the Customer Service in my business.
Syed H. (Company Owner) Data Storage Solutions, Dubai.
The info I received on the course is the surprise for me. Never though of such simple techniques which help to handle difficult customers conversations.
Gabriela H. (Manager) Call Center, Sharjah.
The training I have chosen was very useful and informative with a number of very useful points. Was well explained by the trainer.
Colin G. (General Manager) Safety Equipment, Riyadh.
The program was very explanatory and gave me a lot of points to re-think. Would sure make a difference to my work approach.
Gabriela Y. (Supervisor) Call Center, Kuwait.
Would recommend to my team members to attend the same course. It would positively help me to do my job better.
Udo C. ( Department Head) Heavy Machinery Maintenance, Abu Dhabi.
The time spent at the course was the excellent investment – a lot of useful and practical info. Exactly what I was looking for.
Idul R. (Supervisor Sales) Construction Materials, Umm Al Quwain.
It was great idea to join such training. Would be a definite backing in my career development. Thinking of taking more courses – on other subjects.
Cristina R. (Sales Coordinator) Retail Company, Dubai.
The training was a great mixture of information and practical aspects. The instructor was highly professional and the course was organized the excellent way.
Samaa J. (Projects Manager) IT Solutions, Oman.
I really liked the scope and the style of the training – very friendly, a lot of communication and highly informative.
Stefan L. (Client Relationships) Insurance Company, Doha.
It was a great idea to join such training. All members of our team shall complete it. A lot of new points and useful hints.
Burcu W. (Marketing Head) Corporate Banking, Abu Dhabi.
Was really pleased by the content of the course and qualifications of the instructors. Got a lot of useful points for my business.
Marty Z. (General Manager) Travel Company, Dubai.
Great trainer and perfect information materials. Was really worth to attend. A lot of insights and ideas on how to improve job performance.
Daniel D. (PR Officer) Private Hospital, Muscat.
As we were in the process of restructuring of our call center this training was just perfect for the time. Remarkable and valuable suggestions and solutions.
Joselito B. (Marketing Department) E-commerce, Dubai.
The course was very beneficial and practical for my duties. Handling complicated customers from now on would be easier. Great instructor. Perfect training venue.
Amira Z. (Sales Manager.) Designer Apparel, Abu Dhabi.
Participant insights

Additional Info

Emotional Intelligence(also known as Emotional Quotient, or EQ) training courses and workshops in Dubai, the UAE have become very popular recently among managers of all levels. What reason stands behind the popularity of emotional intelligence trainings?

A lot of people dream about taking on a managerial or leadership role, but only a few think about the drawbacks and consequences of this role. The responsibility for success or failure always puts a heavy burden on the shoulders of the leader. To manage that pressure and successfully accomplish daily tasks, each leader must have a certain set of characteristics, skills, and traits. Emotional intelligence (EI) is the key among them and the pivotal point of one’s professional life and career.

Your emotional intelligence quotient is your capacity to analyze and interpret emotional information. When you are aware of your emotions, you can better realize your own needs and the needs of others, which ultimately will help to improve relationships both at the workplace and in your personal life.

As a manager, you already understand that you can’t succeed without proper training; well, emotional intelligence training is no exception. Through an emotional intelligence course, you will learn how to make great decisions which consider the emotions involved but don’t solely rely on them.

After attending the Atton Institute’s Emotional Intelligence training course, you’ll receive your EI training certification, and your professional life will suddenly be divided into the period before and the period after you attended the training course.

Your perception of yourself and others will change. You’ll understand how to make day-to-day communication at work and home more efficient, productive and enjoyable; thus, overall you’ll feel that the quality and richness of your life has significantly increased after EQ training.

FAQ for Internal Part of the Courses:


We use the best and latest educational praxis. All of our courses and trainings are designed using our unique Atton LPI Learning Methodology© which guarantees the delivery of extensive knowledge over a short time period with an easy-to-understand approach. All course materials are absolutely unique and are the combination of fundamental and systematic knowledge, practical studies and real-life implementation elements.

We deliver in our 3- to 5-days trainings knowledge and skills which are commonly delivered over a much longer period of time – thus truly saving our participants time and money.

Each course has a comprehensive description and content breakdown, which means you can easily check how a certain training may fit your expectations and requirements.

If your aim is to obtain the most wide-ranging overview in a certain area of expertise, we commonly suggest that you choose one of our popular trainings in the relevant category. The popular trainings cover the widest scope in each area and for this reason they are greatly valued by our participants.

If you need help in choosing the best course for you, please get in touch with our STUDENTS SUPPORT DEPARTMENT.

There are various payment options – cheque, cash, and bank transfer. It is essential to note that the earlier you register, the larger the applicable discount on your admission fee.

For details on the available discounts and special training admission fees, please see the section “Course fees and discounts” on the course page.

Each course participant obtains the Atton Institute Course Completion Certificate, which is protected by means of several authentication elements. Each Atton Course Certificate can be additionally verified by contacting our administrative office or via the special online authenticity check system on our website.

Professional, up-to-date expertise is one of the most powerful elements of success in the modern business and career environment.

Our Courses and Trainings are highly useful for business owners, management and employees at all levels and provide, in a highly effective way, current and solid professional development qualifications and skills combined with practical real-life essentials.

  • Choose your course (feel free to get in touch with us for support).
  • Select the desired date and location of the course.
  • Proceed with course registration (online or via e-mail or phone).
  • Upon registration, you will receive invoice to finalize the registration.
  • Upon payment of the Admission Fee, your course registration is completed.

Each training is repeated a certain number of times over the year, and thus you have the option to choose the most suitable date for you. If you wish to benefit from the option of a course fee discount, be sure to register in advance.

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