Soft Skills Professional Program
Soft Skills Professional Program

Program overview

Soft skills are traits that influence how well you interact with others, and they are key for professional performance and success. Soft skills include a wide range of skills, from communication and a general understanding of work ethic to time management, emotional intelligence, and leadership. Hard skills often take all the credit, but soft skills, which are left somewhere behind the curtain, play a more significant role in the success of one’s career. The importance of soft skills can be simply described in this way: hard skills can earn you a living; soft skills can make you a fortune.

Soft skills, like any other skill, can be mastered only with the right practical approach. That is why this soft skills program is highly practice-oriented and focuses on the tangible improvement of your skills. At the foundation of this soft skill development programme are two core skills which have the biggest impact on your day-to-day business interactions – communication skills and business etiquette. Well-developed communication skills are vital for every professional and result in increased productivity, improved relationships, better teamwork, reduced stress, and enhanced adaptability. Business etiquette is often overlooked among professionals who work in a multicultural environment but is a vital skill for organizations that strive to foster a professional and productive atmosphere, where everyone feels respected and honored.

Moreover, in this soft skills training program, all participants can master the essentials of emotional intelligence (EI) and go through every aspect of EI to understand and manage their emotions efficiently. You will learn how to deliver an excellent presentation and improve your overall public speaking skills to make a greater impact on others. To maximize the effect of these skills and help you do more in less time, we will cover advanced time management techniques and strategies that will grant you more of the most important resource – time.

Participants can expect the following objectives to be met after attending this program:

  • Become an advanced communicator with excellent adaptability to various situations
  • Learn how to achieve goals via effective interpersonal interactions
  • Be aware of international business etiquette and behave properly at any business level
  • Know how to control your emotions and understand the emotions of others with ease
  • Deliver outstanding speeches and presentations to groups of any size
  • Manage your time effectively so you can accomplish all your goals

Required Course

This course is mandatory for successful completion of the program

Advanced Business Communications Skills
Communication Skills CO-050
5 Days Atton Certificate
English Public Course

Elective Courses

You should choose at least one elective course to proceed with the program

Public Speaking and Presentation Skills
Communication Skills CO-066
5 Days Atton Certificate
English Public Course
Self Control and Time Management for Professionals
Soft & General Skills GS-070
5 Days Atton Certificate
English Public Course
Emotional Intelligence - Think Like a Leader - CPD Endorsed
Soft & General Skills GS-065
5 Days Atton Certificate
English Public Course
Master of Professional Business Etiquette
Soft & General Skills GS-025
5 Days Atton Certificate
English Public Course

Benefits of the Program

  • Become a master of communication and make interpersonal skills your secret weapon
  • Equip yourself with excellent verbal and non-verbal communication skills
  • Create a lasting positive first impression that can help you build a connection with anyone
  • Learn the fundamentals of telephone and written communication etiquette
  • Be prepared to interact with people in a multicultural environment, even at the highest levels
  • Improve your relationship with yourself and with others through advanced EI techniques
  • Understand the cause and effect of emotions and apply this to enhance business processes
  • Significantly reduce stress and anxiety and increase your capacity to perform more tasks
  • Know how to master time and expand your professional competence horizons
  • Explore how to engage an audience of any size with powerful public speaking techniques
  • Remove all obstacles on your way to efficient and effective communication at all levels


The Corporate Training Programs of Atton in Dubai, the UAE provide private persons and businesses with various benefits. In addition to being the best possible combination of courses to obtain a comprehensive international skillset in a certain area, the certification programs are perfectly designed in terms of schedule and thus are practical for participants to attend. Better payment terms also apply to our professional programs.

Courses are separate training units which can be taken independently or in any combination with other professional training units of Atton Institute Dubai.

Programs are certain sets of courses combined into packages so that, after completion of a program, you will have a certain combination of skills. Moreover, programs provide discounts on the total cost of the individual courses within the Program.

Each Program has a comprehensive description and content breakdown, which means you can easily check how a certain program fits your expectations and requirements.

If your aim is to obtain the most wide-ranging overview in a certain area of expertise, the programs cover the widest scope in each area and for this reason they are greatly valued by our participants.

If you need help in choosing the best program for you, please get in touch with our ADMISSION DEPARTMENT.

There are various payment options – cheque, cash, and bank transfer.

For details on the applicable discounts and programs admission fees, please see the section “Program fees and discounts” on the Program page.

Each program participant obtains the Atton Institute Program Certificate, which is protected by means of several authentication elements. Each Atton Program Certificate can be additionally verified by contacting our administrative office or via the special online authenticity check system on our website.

Our Admissions Department would provide you the courses schedule within the Program of your choice whereby such program schedule would be prepared considering your suggestions and the available dates.

  • Choose your Program (feel free to get in touch with us for support).
  • Send your request that you would like to register for a particular program.
  • You will receive from us the program reservation and proposals for the schedule.
  • Upon your confirmation and payment of the Admission Fee, your Program registration is completed.

Key facts




Program Code:


No of Courses:




Certificate upon successful completion

Schedule sample one day

08:30 AM  -  10:00 AM  -  First Training Session
10:00 AM  -  10:15 AM  -  Coffee Break
10:15 AM  -  12:00 PM  -  Second Training Session
12:00 PM  -  12:15 PM  -  Coffee Break
12:15 PM  -  02:00 PM  -  Third Training Session
02:00 PM  -  03:00 PM  -  Lunch and Networking

Fees & what is included

Total Program fees depend on the type and number of chosen courses

  • For Programs registrations special prices apply as outlined above.
  • All fees are exclusive of VAT. Tax Registration Number : 100312636200003.
  • Only one type of discount can be applied to the same Program.
  • For larger corporate clients there are special packages. Contact us for details.

At Atton Institute we do our best to ensure that all our programs are provided with the highest industry standards, are time efficient and praxis related, and bring the best education results. Our Programs have the most up-to date info and secure the excellent program fee to value ratio quality.

Program Fee Includes

  • Extensive Workbook with Program Materials
  • Handouts and other Supporting Materials
  • Practical Examples and Various Case Studies
  • Quick Reference/Top Tips Guide
  • Professional & Experienced Instructor
  • Accelerated and Intensive Learning Techniques
  • Relationship Building within Program
  • Post Program Action Plan
  • Index of Additional Suggested Materials
  • Program Completion Certificate
Free Valet Parking
Coffee Breaks
Free WIFI access

Program certificate

Image for: Atton Institute Certificate

Participant insights

The course was highly beneficial for my job and career. This info will clearly give me the great support for my day-to-day tasks.
Muhammed A. (Senior Auditor)Auditing Company, Dubai.
What I have learned in the course was exactly what I was looking for. Highly clear and pragmatic with perfect guidelines on how to use it at my work.
Antony S. (Manager) Drilling Equipment Company, Abu Dhabi.
A very useful course that provided new insights in the customer behavior and definitely would help me with my communications with customers.
Mario A. (Business Owner) Boutique Shops, Dubai.
Great thanks – one of the best courses I have made.
Brian G. (Projects Coordinator) Events Management Company, Ras Al Khaimah.
Exciting and inspiring course. Helped me to see things differently and re-organize our customer service department.
Abbas H. (Company Manager) Project Engineering, Muscat.
Would really suggest the training to any professional who is in charge of customer care.
Jane A. (General Manager) Real Estate Company, Dubai.
The time spent at course was really enjoyable and useful. Easy to understand and I used part of knowledge the next day after training.
Samira K. (Sales Team) Car Rental, Abu Dhabi.
Was the real great overview on what I shall do to improve in the Customer Service in my business.
Syed H. (Company Owner) Data Storage Solutions, Dubai.
The info I received on the course is the surprise for me. Never though of such simple techniques which help to handle difficult customers conversations.
Gabriela H. (Manager) Call Center, Sharjah.
The training I have chosen was very useful and informative with a number of very useful points. Was well explained by the trainer.
Colin G. (General Manager) Safety Equipment, Riyadh.
The program was very explanatory and gave me a lot of points to re-think. Would sure make a difference to my work approach.
Gabriela Y. (Supervisor) Call Center, Kuwait.
Would recommend to my team members to attend the same course. It would positively help me to do my job better.
Udo C. ( Department Head) Heavy Machinery Maintenance, Abu Dhabi.
The time spent at the course was the excellent investment – a lot of useful and practical info. Exactly what I was looking for.
Idul R. (Supervisor Sales) Construction Materials, Umm Al Quwain.
It was great idea to join such training. Would be a definite backing in my career development. Thinking of taking more courses – on other subjects.
Cristina R. (Sales Coordinator) Retail Company, Dubai.
The training was a great mixture of information and practical aspects. The instructor was highly professional and the course was organized the excellent way.
Samaa J. (Projects Manager) IT Solutions, Oman.
I really liked the scope and the style of the training – very friendly, a lot of communication and highly informative.
Stefan L. (Client Relationships) Insurance Company, Doha.
It was a great idea to join such training. All members of our team shall complete it. A lot of new points and useful hints.
Burcu W. (Marketing Head) Corporate Banking, Abu Dhabi.
Was really pleased by the content of the course and qualifications of the instructors. Got a lot of useful points for my business.
Marty Z. (General Manager) Travel Company, Dubai.
Great trainer and perfect information materials. Was really worth to attend. A lot of insights and ideas on how to improve job performance.
Daniel D. (PR Officer) Private Hospital, Muscat.
As we were in the process of restructuring of our call center this training was just perfect for the time. Remarkable and valuable suggestions and solutions.
Joselito B. (Marketing Department) E-commerce, Dubai.
The course was very beneficial and practical for my duties. Handling complicated customers from now on would be easier. Great instructor. Perfect training venue.
Amira Z. (Sales Manager.) Designer Apparel, Abu Dhabi.