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News & Publications – Atton Institute Education Center
News & Publications

News & Publications – Atton Institute Education Center

Pareto principle in Customer Service – what the 80/20 rule really means

Pareto principle in Customer Service – what the 80/20 rule really means

April 2017
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How to increase quantity of repeat customers

How to increase quantity of repeat customers

March 2017
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15 Skills in Customer Service Every Employee Needs to Have

15 Skills in Customer Service Every Employee Needs to Have

March 2017
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What is professional qualification?

What is professional qualification?

March 2017
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6 Rules to follow to rebuild and recover Customer Confidence

6 Rules to follow to rebuild and recover Customer Confidence

March 2017
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